Let’s be real—life doesn’t always stick to the schedule. Maybe the job you were moving for didn’t come through. Maybe your dream house hit a snag in closing. Or maybe… you decided your current spot in Orlando is actually pretty great after all.
Whatever the reason, if your move suddenly becomes a non-move, there’s one big question you’ll need answered:
Can I cancel without losing everything I’ve already paid?
Spoiler: Not all moving companies make that easy. But at A Mother’s Touch Movers, we believe flexibility is part of great service. Let’s break it down.
❗ Why Cancellation Policies Matter — Even If You’re Sure You’re Moving
When you book a mover, you’re probably focused on dates, boxes, and logistics. Totally understandable. But here’s something most people forget to ask:
“What happens if I have to cancel?”
We’re not trying to jinx your plans—we just know that things change. And too many people learn the hard way that canceling a move can come with surprise penalties, lost deposits, or hidden fees. Not cool.
What Most Movers Won’t Tell You Up Front
Some moving companies are pretty strict. Common policies include:
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Losing all or part of your deposit if you cancel within a set time (usually 72 hours)
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Cancellation fees (yes, even if you cancel days in advance)
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No refunds for last-minute reschedules
The worst part? Many of these details are buried in fine print. You won’t know until you ask—or until it’s too late.
A Mother’s Touch Movers: Built for Real Life
We’re not just movers. We’re people, too—and we’ve had plans fall through before. That’s why our approach is simple: clear communication, fair policies, and real flexibility.
When you book with A Mother’s Touch Movers in Orlando, here’s what you get:
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A team that’s upfront about cancellation and rescheduling policies
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Reasonable timelines for cancellations without penalties
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A human on the other end of the phone—not a robot or a generic email address
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A customer-first attitude from a family-owned business that gets it
Need to change your date? We’ll work with you. Need to put things on hold? We’ll figure it out together.
Meet Douglas Irvine: Your Orlando Moving Partner
Leading our Orlando team is Douglas Irvine, a local entrepreneur with deep roots in Florida and a heart for helping people.
Douglas spent over a decade in healthcare and medical sales before turning his attention to the moving industry. Why? Because he saw an opportunity to make stressful situations less stressful—by bringing empathy, efficiency, and professionalism to the table.
With Douglas at the helm, you’re getting more than just muscle and a truck. You’re getting a partner who treats your move like it matters—because it does.
️ What Else Do We Offer? Just About Everything.
Whether you’re moving across Orlando or across the state, A Mother’s Touch Movers makes it simple. Here’s what we bring to the table:
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✅ Residential and commercial moving
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✅ Full or partial packing and unpacking
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✅ Licensed, bonded, and insured movers
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✅ Clean, well-equipped moving trucks
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✅ Flexible scheduling—even same-day service
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✅ Special care for seniors and delicate items
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✅ Free estimates and competitive pricing
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✅ Honest, helpful people who actually enjoy helping
Before You Book Any Mover, Ask These 3 Questions:
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What’s your cancellation policy?
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Will I get my deposit back if I cancel or reschedule?
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How far in advance do I need to cancel to avoid fees?
And if the answers aren’t crystal clear… run.
Ready When You Are — Even If “When” Changes
At A Mother’s Touch Movers, we know that no two moves—or move plans—are the same. If your situation shifts, we’ve got your back. We believe in moving with compassion, flexibility, and a whole lot of heart.
Serving Central Florida with over 30 years of experience, we’re proud to now offer full-service moving throughout the Orlando area.
So whether you’re on the move or taking a step back—we’re here for you, either way.
Contact us now for a free estimate. Let’s move forward—on your terms.